Design Edge Interior – Return Policy
Thank you for choosing Design Edge Interior for your furniture and interior needs. We strive to provide you with high-quality products that enhance your living spaces. Please take a moment to review our return policy.
Return Policy:
Unfortunately, we do not accept returns for furniture items at Design Edge Interior. Each piece is crafted with care and precision to ensure your satisfaction. However, we understand that unforeseen issues may arise, and we are here to assist you.
Contact Us:
If you encounter any problems with your purchase or have concerns about the delivered product, please contact us immediately at interiodesignedge@gmail.com. Our dedicated customer service team is ready to assist you and address any issues you may have.
Replacement Policy:
We are committed to ensuring your complete satisfaction with our products. If you receive a damaged or defective item, please contact us within [X] days of receiving your order. To initiate the replacement process, kindly provide the following information in your email:
- Order number
- Clear photos or videos showing the issue
- Brief description of the problem
Upon reviewing your request, our customer service team will guide you through the necessary steps to facilitate a replacement. Please note that replacements are subject to product availability.
Exceptions:
- Customized or made-to-order items are not eligible for return or replacement unless they arrive damaged or defective.
- Items that have been used, assembled, or modified may not be eligible for replacement.
Refunds:
As a standard practice, we do not offer refunds for furniture purchases. Our focus is on ensuring your satisfaction through replacements for damaged or defective items.
Cancellation Policy:
Orders cannot be canceled once they have been processed and shipped. Please review your order carefully before confirming your purchase.
Changes to the Return Policy:
Design Edge Interior reserves the right to make changes to this return policy at any time. Any updates will be posted on our website.
We appreciate your understanding of our return policy and your trust in Design Edge Interior. If you have any further questions or concerns, please don’t hesitate to contact us at interiodesignedge@gmail.com.
Thank you for choosing Design Edge Interior for your interior design needs!
Sincerely,
Design Edge Interior