Shipping Policy
1 December 2023
Thank you for choosing DesignEdge Interior for your furniture needs. We are committed to providing you with high-quality products and excellent service. Please review our shipping policy to understand how we handle the delivery of your furniture.
Shipping Timeframe
At DesignEdge Interior, we strive to ensure that your furniture reaches you in the best condition and as quickly as possible. Our standard shipping time for furniture delivery is approximately 10 to 15 business days from the date of order confirmation. Please note that this timeframe may vary depending on factors such as product availability, customization requirements, and your delivery location.
Order Confirmation
Once your order is successfully placed, you will receive an order confirmation email with details about your purchase. Please review this email carefully and notify us immediately if there are any discrepancies.
Shipment Tracking
To keep you informed about the status of your order, we provide shipment tracking information once your furniture is dispatched. You will receive an email with a tracking number and instructions on how to track your shipment. This allows you to monitor the progress of your delivery and plan accordingly.
Delivery Process
Our shipping partners are carefully selected to ensure the safe and timely delivery of your furniture. DesignEdge Interior will coordinate with trusted carriers to transport your items to your specified delivery address. Please ensure that someone is available to receive and sign for the delivery during the estimated timeframe.
Delivery Charges
Shipping charges are calculated based on the weight, size, and delivery location of your furniture. The shipping cost will be displayed during the checkout process, allowing you to review and confirm before completing your purchase.
Shipping Restrictions
At this time, DesignEdge Interior only ships within the [geographic region/countries] where we operate. We are unable to deliver to P.O. boxes, APO/FPO addresses, or international destinations outside our designated shipping area.
Damaged or Defective Items
In the unlikely event that your furniture arrives damaged or defective, please contact our customer service team immediately. We will work promptly to resolve the issue and ensure that you receive a replacement or refund as appropriate.
Contact Us
If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer service team at [customer service email] or [customer service phone number]. We are here to assist you and make your shopping experience with DesignEdge Interior enjoyable.
DesignEdge Interior reserves the right to update or modify this shipping policy at any time without prior notice. Please refer to this page periodically for the most up-to-date information.